Staff at Park Christmas Savings Share Their Experiences of the Cost of Living
We asked our colleagues from around the business to share their thoughts.
Date:
30 September, 2022
Helping each other through tough times
We know it’s been a rocky year. As we emerged from the pandemic there was some optimism, but the cost of living crisis is now affecting most people – Park Christmas Savings staff included. There’s no way to avoid the increasing price of seemingly everything and the uncertainty of it all can be alarming. But by sharing our money saving thoughts and ideas, we can help each other find a way to overcome these seemingly immense challenges. So take solace in the knowledge that you’re not alone, we’re going to weather this storm together.
How we’re helping our customers
The cost of living crisis has forced everyone to adapt and change their habits. Here at Park, we've supported our customers through this financial situation as we deeply understand the impact the last 12 months has had on them. From rising costs to the after-effects of COVID-19, few could have predicted such an unprecedented chain of events.
Park strives to make things as stress-free as possible for our customers. We completely understand how circumstances can change, that’s why planning for Christmas is so important – find out how you can protect and prepare for the big day whatever life throws at you here. To help, we’ve changed how we communicate with our customers:
John – Customer Care Advisor
"Working directly with our savers during the cost of living crisis underlines how important it is to continue to offer a supportive and compassionate service. Our customers love saving with us, so it’s vital we look after them – after all, they trust us. We need to be dynamic as possible and exhaust all options to help everyone save in a manageable way. It’s been a challenging year, but helping people meet their goals and enabling them to deliver an amazing Christmas makes it all worth it."
Norma - Customer Care Advisor
"I can see how the economy is having an impact on Park Christmas Savers, with customers calling to amend their orders due to financial difficulties. We work with our savers through the year to give them the option of reducing their orders to a more affordable level, meaning they’ll still have something put aside for Christmas, no matter their budget.”
How it’s affected us
See what some of the Marketing team had to say when asked what the cost of living crisis means to them:
We can do it together
When we asked colleagues how they’re navigating the current financial crisis, here’s what they had to say:
Competition
Win either a £30 or £50 M&S Gift Card or a £50 Waterstones Gift Card.
This week we've teamed up with two incredible retailers to offer three separate prizes – will you be one of this week’s winners?
A high street staple, M&S is one of Britain’s leading retailers and has been since its inception in 1884. Known for selling quality goods, M&S has grown to become a beloved brand around the world.
Founded in 1982, Waterstones has enjoyed success through its 280 stores and 3,000 booksellers across the UK. As the last surviving national bookshop chain, Waterstones has a wide range of genres for all sorts of bookworms.
To enter, send us an email at [email protected] and tell us the money-saving hack you swear by.
PLEASE NOTE, THIS COMPETITION IS NOW CLOSED
Quick help
Below are some resources to help us during the cost of living crisis: